Lucid Eyes

How to look up your order

  • Order inquiry can be viewed on My Page when registering as a member.
  • If you are a non-member buyer, please use the channel consultation at the bottom right of the homepage, we will help you with quick guidance.

Order Cancellation and Changes

  • If you use the chat consultation channel in the lower right corner of the homepage, we will help you to process it quickly.
  • Order inquiry can be viewed on My Page when registering as a member.
  • Cancellation is possible at the stage before shipment, but it is difficult to cancel an order after it has been shipped.
  • If it has been sent, please contact us through the consultation channel in the lower right corner, and we will help you with the refund process.
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