Lucid Eyes

Service center

All inquiries are processed through the chat consultation at the bottom right of the website.
Chat consultation is being conducted in real time by the Lucid Eyes product service team.

Repair service guide

Only genuine products purchased through the Lucid Eyes official offline store and official partners can receive A/S from anywhere in the country.
The Lucid Eyes product service team guides you through the entire process from receipt of A/S products to shipment in sequence.
All information will be provided via email or text message, so if you would like to receive phone information, please request it at the time of registration.


Product service lead time

A/S starts with the product received first based on the date it was delivered to the product service team.
* If there is a change in the A/S period, we will notify the customer in advance.