• Online exchanges for online orders are only possible through returns and reorders.
• Duty-free purchases cannot be exchanged.

• In case of return, return request can be made at [Member Information-Order-View Order Details]. Non-member buyers can apply through the channel consultation service at the bottom right.

After submission, the item will be automatically picked up at the original delivery address and collected in person within 2 business days.
• Return shipping costs are borne by the orderer, and refunds are made upon inspection when the product is received by logistics. (Refund lead time may vary depending on payment method.)
• If you received a product as a gift, please contact the customer service center and we will help you process the return, and a refund will be issued to the buyer.

※ Exchanges and returns are not possible in the following cases.
- When components are missing or product value is damaged
- When the lens mounted on the product is removed
- When product registration is completed